Shipping policy

Last Updated: 02/15/2026

1. Shipping Coverage

We currently ship within the United States.

Economy Shipping is free on eligible cosmetic and beauty items.

Estimated delivery time:

Delivery times are estimates and not guaranteed.

Orders are processed Monday–Friday, excluding holidays.

Once your order has shipped, you will receive a tracking number via email.

Please ensure your shipping address is correct at checkout.

We are not responsible for orders shipped to incorrectly entered addresses.

Address changes cannot be made after the order has been processed.

If a package is returned to us due to:

The customer is responsible for reshipping fees.

If a refund is requested, we will deduct original shipping costs from the refund, even if shipping was offered as “free”.

All orders are shipped with tracking.

If a package is marked as delivered by the carrier but cannot be located, the customer must contact the carrier directly to file a claim.

Best Life America is not responsible for:

In verified cases of carrier loss before delivery, we may, at our discretion, issue a replacement or refund.

If your item arrives damaged, you must contact us within 48 hours of delivery with:

Claims are subject to inspection.

Orders may be canceled for a full refund only before shipment.

Once an order has shipped, it cannot be canceled.

Massage chairs are sold in-store only unless otherwise agreed.

Separate delivery terms may apply to large items.

Best Life America

731 Rodin Rd

Moore, SC 29369

United States

Phone: 253-240-5622