Terms of service

Last Updated: February 2026

OVERVIEW

This website is operated by Best Life America (“Company”, “we”, “us”, or “our”). By visiting our site and/or purchasing from us, you engage in our Service and agree to be bound by the following Terms of Service (“Terms”), including all policies referenced herein.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products and Services to you.

If you do not agree to these Terms, you may not access or use our Services.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your state of residence.

You may not use our products for any illegal or unauthorized purpose or violate any laws in your jurisdiction.

We reserve the right to refuse service to anyone at any time for any reason.

SECTION 2 – PRODUCTS & SERVICES

Certain products may be available exclusively online and may have limited quantities.

All descriptions of products and pricing are subject to change at any time without notice.

We reserve the right to limit sales by person, region, or jurisdiction.

We do not guarantee that product descriptions, images, or colors displayed on your device will be perfectly accurate.

SECTION 3 – COSMETIC USE DISCLAIMER

Our skincare, cosmetic, fragrance, and wellness products are intended for external use only.

Best Life America does not guarantee specific results. Individual results may vary depending on skin type, sensitivities, and usage.

Customers are responsible for reviewing ingredient lists and ensuring product suitability for their personal skin type.

We recommend performing a patch test before full application.

Discontinue use immediately if irritation occurs.

Best Life America shall not be liable for individual adverse reactions resulting from the use of cosmetic or fragrance products.

SECTION 4 – FRAUD PREVENTION & ORDER VERIFICATION

To protect our customers and our brand, we reserve the right to review and verify any order.

We may request additional documentation to confirm billing, identity, or shipping details.

We reserve the right to cancel, hold, or refund any order at our sole discretion if we suspect:

Fraud
Unauthorized payment activity
Chargeback abuse
Resale abuse
Violation of these Terms

Customers are responsible for providing accurate checkout information.

Payment disputes and chargebacks may be investigated and responded to with order, shipment, and delivery confirmation documentation.

SECTION 5 – BILLING & ACCOUNT INFORMATION

You agree to provide current, complete, and accurate purchase information.

We reserve the right to refuse or cancel orders at our discretion, including suspected reseller or bulk purchasing abuse.

SECTION 6 – SHIPPING & DELIVERY

Shipping times are estimates and not guaranteed. We are not responsible for carrier delays beyond our control.

Customers are responsible for entering the correct shipping address. We are not liable for delivery issues caused by incorrect information provided by the customer.

Risk of loss transfers to the customer upon delivery confirmation by the carrier.

SECTION 7 – RETURNS & REFUNDS

Returns are subject to our posted Refund Policy.

For hygiene and safety reasons, cosmetic and fragrance products that have been opened or used are final sale unless defective.

Shipping costs are non-refundable unless the error is due to the Company.

SECTION 8 – THIRD-PARTY SERVICES

We may provide access to third-party tools or links. We are not responsible for third-party content, policies, or actions.

SECTION 9 – LIMITATION OF LIABILITY

To the fullest extent permitted by law:

Best Life America shall not be liable for any indirect, incidental, punitive, or consequential damages arising from the use of our Services or products.

All products and services are provided “as is” and “as available” without warranties of any kind, express or implied.

In jurisdictions that do not allow certain liability limitations, our liability shall be limited to the maximum extent permitted by law.

SECTION 10 – INDEMNIFICATION

You agree to indemnify and hold harmless Best Life America from any claim arising from your misuse of our products or violation of these Terms.

SECTION 11 – DISPUTE RESOLUTION & ARBITRATION

Any dispute arising from your purchase or use of our Services shall be resolved by binding arbitration on an individual basis.

You waive the right to participate in class actions, collective claims, or representative proceedings.

Either party may bring claims in small claims court where permitted by law.

Any dispute must be filed within one (1) year from the date the claim arose.

SECTION 12 – GOVERNING LAW

These Terms shall be governed by the laws of the United States, without regard to conflict of law principles.

DISPUTE RESOLUTION & ARBITRATION

Any dispute, claim, or controversy arising out of or relating to your purchase, these Terms, or the Services (a “Dispute”) shall be resolved by binding arbitration on an individual basis, except that either party may bring a claim in small claims court if eligible.

NO CLASS ACTIONS

You and Best Life America agree that Disputes will be arbitrated only on an individual basis and not as a class, collective, or representative action.

ARBITRATION PROCEDURE

The arbitration will be conducted in English under a recognized arbitration provider’s rules (such as AAA or JAMS), as applicable. The arbitrator may award the same damages and relief as a court.

TIME LIMIT

To the extent permitted by law, any Dispute must be filed within one (1) year after the claim arose, otherwise it is permanently barred.

SECTION 13 – SEVERABILITY

If any provision is found unenforceable, the remaining provisions shall remain in effect.

SECTION 14 – CHANGES TO TERMS

We reserve the right to update these Terms at any time. Continued use of the site constitutes acceptance of changes.

FRAUD PREVENTION & ORDER VERIFICATION

To protect our clients and our brand, we reserve the right to review and verify any order. We may request additional information before processing an order, including confirmation of billing/shipping details.

We reserve the right to cancel, hold, or refund an order at our sole discretion if we suspect fraud, unauthorized activity, resale abuse, or a violation of these Terms.

Customers are responsible for ensuring all checkout information is accurate. Chargebacks and payment disputes may be investigated and responded to with transaction and shipment documentation.

SECTION 15 – CONTACT INFORMATION

Best Life America

731 Rodin Rd

Moore, SC 29369

Email: bestlifemassag@gmail.com

Phone: 253-240-5622